When you are looking for a self-storage facility, you need to consult with the manager. A facility manager should have the necessary skills and knowledge that enables them to manage the self-storage facilities effectively. As you do the consultations, you need to check at the following traits that make a good self-storage manager.
Vast sales experience
A good self-storage facility manager should have ample experience in sales. Sales skills and experience enable them to understand how to make their facilities attractive to clients. The experience is also critical as it enables them to market their facilities and install all the things that ensure that clients get the desired results.
Good customer service skills
The way the manager approaches you should tell a lot of they have the right customer service skills, A manager should know how to handle clients and also how to ensure that the facility provides satisfactory results to all their clients self-storage needs. They need to be friendly and outgoing. The manager should answer all the questions you have appropriately and ensure that you get positive experience for the time you store your items in the storage facility.
Build and foster trust
A self-storage business is not the kind of business in which clients come and go. This is a facility where clients store items for many years. Thus, a self-storage manager must have the ability to develop and foster trust not only to the employees but also to all clients. If the employees trust the facility manager, it means they also work hard to ensure that all your items are safe and intact. This also helps them offer high-quality storage services that ensure that clients stay for a long time and develop confidence with the self-storage facility. The manager should also be able to develop innovative ideas and share them with the employees and clients. These are signs you need storage that all the belongings and items are stored safely.
Focused on details
When storing your items in a self-storage facility, you should never leave anything to chance. A good self-storage manager should ensure that the facility is clean and hygienic. All the features that ensure safe storage should also be working at their optimum levels at all times. In overall, they should be focused on all details and ensure that nothing goes wrong at any given time. They should ensure that the facility has an attractive curb appeal that makes it a choice of the clients.
Like any other business, there are several challenges found in a self-storage business. A good manager is one who can deal with all these challenges effectively without compromising the quality of the services offered by the facility. You can ask them how they deal with the different challenges so that you can understand if there is any given time when they might allow things to go wrong and compromise the security and quality of your belongings or items.